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What to Do If Emails Not Showing Up on iOS

Audrey Goodwin

2024-04-18 11:56:27 • Filed to: iOS Tips and Tricks • Proven solutions

Many iPhone users complain that the sent folder is missing on their iPhones; they need help locating their missing mail. When this happens, sent emails do get delivered as well as replies. However, the sent emails do not show up in the iPhone sent folder on iOS. In this article, you will learn the reason behind sent emails not appearing in the sent folder on iOS and how to resolve the matter so that it does not recur in the future.

Why iPhone email won't show up?
How to find the missing iPhone sent folder?
Best iPhone/iPad PDF editor – PDFelement for iOS

Why iPhone email won't show up?

Sending an iPhone email is a common task for any iPhone user since the only requirement is a reliable internet connection, mostly available in the current times. Most of these emails appear with a signature “Sent from my iPhone,” which most users like.

However, finding the email messages that you sent on this device can be frustrating. Sent emails not showing up in the iPhone sent folder on iOS could be because the internet is unstable, and hence sent emails cannot be loaded when required. Stabilizing the internet can really help resolve the matter if it is the actual cause of the problem.

Another cause for the sent folder missing on iPhone could be the Mail application's instability, which is often caused by bugs. These are hindrances that cause the Mail application to malfunction multiple times until the application is updated or deleted and re-installed.

Sent emails not appearing in the sent folder on iOS could also be because you have multiple email accounts and are unsure which account you used to send the message. The process of searching for the specific sent emails may get quite discouraging when you are looking in several different sent folders.

In other instances, sent emails not appearing in the sent folder on iOS or sent folder missing on iPhone could be due to the different naming conventions for the sent mail folder in different mail clients.

Another significant reason why sent emails are not showing up on the iPhone is that there is a default configuration in these devices. It causes the sent mails to be stored locally rather than on the server. So, when the sent mailbox is based on the iPhone and not the server, you will definitely experience this issue at some point.

How to find the missing iPhone sent folder?

1. Add All Sent Folder

If your sent emails not showing up iPhone sent folder is because you have multiple email accounts on your device, the best solution is adding an “All Sent” folder in the Mail App. This will hold all the sent email messages on your device, although it is often hidden on many iPhones by default.

To add the All Sent folder:

Open the Mail app and go to the Mailboxes option at the screen's top-left corner.

sent folder missing on iphone

Hit the Edit function and then scroll down and select the circle to the left of All Sent
Now tap on the Done function at the screen’s top right corner.

sent emails are not showing up on iphone on ios

You should now have an All Sent folder on the Mailboxes menu. If you open it, you will find all the messages that have been sent from IMAP email accounts on your device and messages that were sent from iPhone through POP3 mail accounts.

2. Configure the sent folder to be server-based

If the problem of the sent folder missing on the iPhone is server-based, you can resolve it by making sure the sent mailbox is on the server and not the iPhone. To do so:

Go to Settings
And choose Mail, Contacts, Calendars
Choose the email account
Under IMAP tap on the Account (if it’s configured as POP, ensure that you delete the account and re-add it as an IMAP account)
Choose Advanced at the bottom
Under Mailbox Behaviors choose Sent Mailbox
Ensure that the folder called Sent is enabled under the On the Server section

Now, mail sent from the iPhone will be stored in the central Sent folder in the server. It is also advisable to move the old mail in the inbox and the sent folder into an archive folder monthly.

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sent emails not showing up iphone sent folder on ios

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